Self-awareness does not necessarily change our first impulse. It gives us the space to decide what we do with it. Someone on your team comes to you frustrated with a problem. What is your first impulse? To jump in and help solve it? Or to help them work out how they could solve it themselves? For years, my first instinct was to jump in and help. Quickly. Someone brought me a problem and my mind immediately went to: How can we fix this? I thought that was what I was supposed t
